Tag Archives: personal service

  • See the Sparkle for Yourself

    At Curtain Call, we understand how important it is for you to be able to see and touch our costumes in person. Even better, being able to experience the flow of a contemporary dress, the shimmer of sequins, and the movement of fringe by having models bring the costumes to life! This season, we strategically placed a number of Curtain Call hosted costume preview shows throughout the country for your convenience.

    Why should you attend a Curtain Call hosted event?CCWelcomesYou-2016
    • Get an exclusive, in-person look at our new 2018 Curtain Call®, Perform®, and NX3® Collections
    • Meet your regional Relationship Manager
    • Learn about our Curtain Call for Class® program and see the latest collection
    • Come alone or bring your whole team for a costume planning event
    • Mix and mingle with fellow dance enthusiasts and dance studio owners
    • Learn about our Curtain Call Rewards program

    NEW this season… if you attend a Curtain Call hosted* event you may be eligible for a 5% Show Bonus! This show bonus, Curtain Call Cash, can be earned on all orders over $1,000 placed by November 27, 2017 and is in addition to any eligible discount! Learn more about this exclusive offer!

    If you’re not able to visit us at one of our hosted shows, stop by and visit us at one of the four UDMA events!

    For details about our Curtain Call hosted shows and to RSVP, view our Upcoming Events!

    We look forward to seeing you soon!

  • 5 Reasons You Need to Leap Over to Your Closest Costume Preview Show!

    By Ashley Zimmerman, National Dance Sales Manager

    Each year, our relationship managers hit the road to meet with studio owners across the country at our highly-anticipated costume preview shows. At the shows, you can view Curtain Call’s latest styles so you can start planning your season’s performances and find the costumes that will inspire you to make your dreams a reality!

    Stop by and visit us at one of this year’s seven full-line shows, or 28 preview shows. Each costume preview show is an opportunity to mingle with other dance professionals, meet your Relationship Manager, enter to win prizes and have some fun. But if that isn’t enough to convince you to join us, here are some highlights from last year’s shows.

    1. Eliminate costly travel expenses - we come to your area! With our Costume Preview Shows strategically located throughout the U.S., we make it more convenient for you! Come alone or bring your whole team for a costume planning event!
      Our 2015 East Coast Premiere Party had quite the layout! Our 2015 East Coast Premiere Party had quite the layout!
    2. Get to know your RM better—they’re fun, we promise! Our relationship managers are just like you – they have extensive dance knowledge, whether as dancers, teachers, or studio owners, so they know what you need to help you through your busy dance season. They’re there for you every step of your journey. Come put a face to a name!
      Everyone enjoyed the 2015 West Coast Premiere Party at the Hyatt Regency Orange County with our RM, Takisha! Everyone enjoyed the 2015 West Coast Premiere Party at the Hyatt Regency Orange County with our RM, Takisha!
    3. Check out the latest styles—it’s way better than browsing online! Our models are actual dancers, making it easy to see how costumes will fit and look on your own students. Additionally, we work hard to ensure that your browsing experience is fun and personalized—you are our VIP!
      Our beautiful models were ready for our Costume Preview Show in Orlando, FL! Our beautiful models were ready for our Costume Preview Show in Orlando, FL!
    4. Mix and mingle with fellow dancers and dance lovers—you may even meet a celebrity or two. With special guests and speakers from all over the country, you can gather the insights you need to help run your business, while gaining inspiration from those who know the industry best.
    5. Enter to win great prizes and receive a $100 merchandise credit, just for attending! We’re excited to show you our new line and want to thank you for coming to our costume preview show by giving you some money towards your next purchase.

    This year we’re excited for even more speakers and fun! Special guests include:

    Steve Sirico & Angela D'Valda Sirico of Dance Teacher Web, MusicWorksDanceTeacherWeb-logo

    Directors--element52

     

    Misty Lown of More Than Just Great Dancing
    MoreThanJustGreatDancing-logoMisty-headshot

    Save the date for an event near you by checking out our full line-up of events here.

  • Traditional Meets New Age: Relationship Managers Rely on “Personal Touch”

    Author: Ashley Zimmerman

    In a world that’s increasingly high-tech, with so many impersonal interactions taking place via email, text messages, and social media, it’s nice to take a step back and connect with people on a personal level. Curtain Call’s relationship managers do just that.

    One thing that really differentiates us from other organizations—not only in our industry, but also in many others—is our focus on building personal connections. We really get to know our customers, we pride ourselves in serving as their advocates and we absolutely love being there to brainstorm new ideas with them.

    From talking about ideas that make a performance really special, to making sure that everything arrives as planned and on time. From following up after the show to hear about how it went, to discovering new opportunities to not only meet—but exceed—customer expectations. These personal connections are priceless both to us and our customers.

    I’m one of 12 dance relationship managers at Perform Group. We’re your voice to the company—to design, to customer service, to the president of our company! One of the favorite parts of our job is getting feedback from our customers to understand their pain points and to help remove them.
    We are trained ballerinas, competition dancers, and hip-hop street dancers. From picking out costumes to discovering new industry innovations to make their businesses run efficiently and successfully, we work as a team to ensure the best experiences for our clients.

    We also understand their customers. And, because we’ve worked with clients all around the country for 45 years, we’re able to bring our clients best practice ideas and emerging examples of what we’ve seen work for other dance studio owners.

    Our relationship managers are all about personal touch so once you’ve browsed through our costume options—in one of our exquisite hard copy catalogs, or online—we love to brainstorm with you about how we can help make your next performance memorable. We’ll work with you to make sure that no details are left to chance, that your deadlines are met and that your order is exactly as you expected.

    We also like to hear from you after the performance. That’s when we often learn the most about your needs and how we can deliver even more value the next time around.

    If you’re one of our customers, and are comfortable sharing a story, please do. Even if you’re not a customer yet, we’d love to hear from you! Share your comments below, or give us a call. We’re here to help. It’s what we love to do!

    Feel free to take some time to learn more about our Relationship Managers.

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