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Shipping & Handling Information

USA Shipping and Handling Charges

  1. Ground Service shipping and handling charges within the contiguous United States will be paid by Perform Group, LLC on orders of $2,000 or more. Perform Group, LLC reserves the right to select ground shipper.
    Orders under $2,000 will be charged as follows:
    Total Order*
    Shipping/Handling Charge
    $0 - $49.99
    $9.95
    $50 - $99.99
    $14.95
    $100 - $249.99
    $19.95
    $250 - $499.99
    $24.95
    $500 - $999.99
    $29.95
    $1,000 - $1,499.99
    $34.95
    $1,500 - $1,999.99
    $39.95
    $2,000 and up
    FREE!
    *not including sales tax
     
  2. Using this chart, please double shipping and handling costs to Alaska, Hawaii, and Puerto Rico. Shipping to US Virgin Islands will be billed at cost and charged at the time of shipping. Credit card information must be secured when order is placed. Overnight shipping to Alaska, Hawaii, and Puerto Rico will be an additional charge at cost.
  3. All APO/FPO orders will be shipped Priority Mail. Charges must be authorized on credit card at time order is placed.
  4. Any special request such as AirFreight, Next Day Air, Federal Express, etc. must be paid by credit card. Price is determined by weight and/or package size, therefore cost is not available before shipping. All special shipping charges are in addition to those stated in A.

International Shipping and Handling Charges

Only US and Canadian orders are accepted online. 
  1. Payment in full (in U.S. funds only), must accompany the order by certified check, money order, MasterCard, VISA, American Express or Discover (your account will be charged upon receipt of order). Shipping via UPS whenever possible. You must authorize shipping charges on a credit card. Order early and allow 3 weeks additional shipping time. Canadian customers, please see Canadian Shipping Chart below.
  2. Perform Group, LLC is not responsible for any damaged or missing goods that are a result of customs inspections.
  3. All duties, taxes, and additional fees charged by your country are the responsibility of the purchaser.
    Canada Shipping and Handling Charges  
    Total Order*
    Shipping/Handling Charge
    $0 - $49.99
    $20.00
    $50 - $99.99
    $30.00
    $100 - $249.99
    $35.00
    $250 - $499.99
    $40.00
    $500 - $749.99
    $50.00
    $750 - $999.99
    $60.00
    $1,000 - $1,499.99
    $70.00
    $1,500 - $1,999.99
    $80.00
    $2,000 and up
    $90.00
    *not including sales tax

Shipping Dates

Your approximate ship week will be assigned upon receipt of your correct and complete order. Missing or incorrect information will result in your order receiving a later approximate ship week. Due to the specialized nature of our products, the approximate ship week is based on our costume production at the time of your order. Should any part of your order be unduly delayed we will cancel your order and receive a full refund. Call our toll-free Ship Date Hotline at 1-800-444-2911 for the current approximate shipping dates. In case of non-delivery by a specific date, Perform Group, LLC will not be liable for any damages whatsoever, beyond monies paid to us by the customer.